Early warning & incident management using social media

Twitcident solves a filtering problem. Our data refinery helps you to quickly identify and manage risks & incidents. Twitcident has been developed in close cooperation with our users in the domain of public services.

Multiple sources

You can use Twitcident to filter multiple social networking sites simultaneously, including Twitter, Facebook and Instagram.

Intelligent filters

Our solution comes with a repository of high quality social media filters which you can apply to build your own cases.

Event detection

Our proprietary algorithms will instantly alert you via mail or SMS about emerging events in your region or area of interest.

Areas of application

Incidents & crises

Emergency services and law enforcement use Twitcident to monitor natural disasters, extreme weather, social disruption, and more.

Large-scale events

Law enforcement, festival organizers and event security use Twitcident to mitigate risks during festivals. Typical events attract 20k-2M visitors.

Vital infrastructures

Public service operators & utilities use Twitcident as an additional source to gain actionable insights for their primary processes.

High risk

Governmental organizations use Twitcident to apply early warning of political instability, social unrest, terrorism threats, and more.

About us

Twitcident is developed by CrowdSense, a privately owned company located in The Hague − the city of peace and safety. CrowdSense is a spin-off of the Dutch national applied research institute (TNO) and technical university (TU Delft) and is part of the HSD campus − the European innovation centre of the Dutch security cluster. CrowdSense has clients in public safety, utilities, governmental agencies, and more.

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